Success Systems Pty Ltd Protecting Your Privacy

Success Systems is committed to providing you with the highest levels of customer service. This includes protecting your privacy.

Success Systems is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information. Set out below is information that Success Systems is required to communicate to our customers. We recommend that you keep this information for future reference.

Success Systems

Success Systems provides a range of application packaging and deployment services.

Your personal information

Personal information held by Success Systems may include your name, date of birth, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver's licence number and your username or password.

How we collect personal information

Success Systems collects personal information in a number of ways, including: directly from you, when you provide information by phone or in application forms, or when you submit your personal details to us through our web site; from publicly available sources of information; from the organisations identified below under 'When we disclose your personal information'; from our own records of how you use our services; or when legally required to do so.

How we use your personal information

Your personal information may be used to:
verify your identity; provide the services you require; administer and manage those services, including charging, billing and collecting debts; inform you of ways the services provided to you could be improved; conduct appropriate checks for credit-worthiness and for fraud; research and develop our services; gain an understanding of your information and communication needs in order for us to provide you with a better service; and maintain and develop our business systems and infrastructure, including testing and upgrading of these systems. Also, your personal information is collected so Success Systems can promote and market its services to you. We do this to keep you informed of our products, services and special offers. In relation to marketing and promotional material sent via email, we will send such material only if you elect to receive it (i.e. opt-in) or if it is provided in response to your request. You can indicate your opt-in preference on our web sites.

When we disclose your personal information

We don't disclose your information for any reason without your prior, explicit and written consent.

Success Systems web sites

Success Systems provides products and services via our web site. When you visit our site, our web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our web sites and monitor their performance.

Success Systems may use 'cookies' on site. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for our web sites to remember your preferences. As such, cookies are designed to improve your experience of our web site.

Help us to ensure we hold accurate information

Success Systems takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.

That's why we recommend that you:

let us know if there are any errors in your personal information; and keep us up-to-date with changes to your personal information such as your name or address. You can access your personal information

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

How to contact us

If you have any questions in relation to privacy, please contact us on +61 7 5580 1455 between 9.00am and 5.00pm, Monday to Friday. Alternatively, you can contact our Privacy Manager at privacy@success-systems.com.au

Success Systems Pty Ltd ABN 84 090 086 712